Terms of Service

By enrolling in our online programs, participants agree to the following terms and conditions:

Package

  • Each session is 50 minutes long.
  • Your package is non-transferable and may not be sold or bartered.
  • Lessons are charged on attendance basis within the valid date.
  • The refund is only available for the first-time subscribed students, not for the renewals.
  • Course Extension Policy

    There may be times when a student needs to extend a course end date, such as public holidays, travelling or a schedule conflict, etc. In the event a student is unable to complete the course in the given timeline, an extension request must be submitted to our student service center.

    Cancellation

    If you can't attend a booked session, you can either cancel it or reschedule it to another time. A session must be canceled at least 2 hours before the starting time. You will miss the session that is not canceled 2 hours in advance.

    Being Late

    The class time will not be extended due to the fact that one is late. If a student is late for a session for 30 minutes or longer, the class will end and not be made up afterwards.

    iChineseLearning reserves the right to change, amend or modify these TERMS & CONDITIONS at any time without notice to you.

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